Australia Flat rate $7 for shipping anywhere in Australia (track n trace) 2-3 day delivery.
New Zealand Flat rate $15 for shipping in New Zealand (track n trace) 4-5 day delivery.
You will be required to sign for all deliveries made by registered mail and couriers.
Bodhi is not responsible for delays caused by adverse weather conditions or the customs clearance process
In the case that our carrier is unable to deliver a package due to an incorrect address entered by you, your refusal to pay duties, multiple failed attempts to reach you at point of delivery or otherwise, Bodhi is not responsible for payment of return shipping costs or costs to resend the package. You are responsible for all shipping costs associated with returned packages due to failed delivery.For purchases outside of Australia, Bodhi is not responsible for taxes, customs charges, duties, and restrictions that vary from country to country and the importation of certain products.
returns / refunds
Should you make an error when ordering online, Bodhi will happily exchange for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.
In the unfortunate event that you react to a product, you have the option of exchanging or refunding it.
All items must be returned to: Bodhi
1-3 Lansell Court Toorak
You are responsible for the shipping costs incurred when sending items back to Bodhi. Should an item be damaged while it is being shipped to you, Bodhi will provide you with a full refund or exchange. Return postage will be reimbursed in the case of damaged, defective or incorrectly sent items and a reimbursement will be issued in the original form of payment.
In all cases, original proof of purchase must be provided and products must be returned within 14 days of receipt for Bodhi to process any refund or exchange. Please email Brodie@premiumtradingco.com in advance of your intentions to return or exchange a product, so that our Bodhi staff can assist you.